At the very heart of our business foundation lies our passion in customer commitment. Vascas Jewellers aims at providing clientele with an exceptional level of customer service , guaranteeing a shopping experience that is both valuable and personal. The organisation's focal point is providing remarkable customer service each day, to each customer regardless of the item they are purchasing. Our mission is rooted deeply in our overall corporate culture, whereby all our operations are based upon the values of Empathy, Responsibility, Quality and Understanding. We aim in building long-lasting client relationships brought about by meeting customer needs and exceeding customer expectations.
Our In-House Workshop
Our in-house workshop is one of the busiest customer touch points within the Vascas organisation. Located next door to our Naxxar outlet, our in-house workshop is managed by our in-house goldsmith, whose craftsmanship and attention to detail have been appreciated for the past twenty years. Using top level technology, tools and techniques, our in-house workshop is where most of the magic happens. Customers may visit our workshop to have their jewellery repaired, modified and cleaned. Moreover, customers may also visit our workshop for guidance and understanding in the design and creation of their bespoke jewellery pieces.
Vascas Jewellers host a number of company events each year as a means to celebrate their special moments with their esteemed and valued customers. All company events are aimed at providing a pleasant experience for all guests, through an elegant setting that reflects our overall brand and its main values. Past company events include live prestigious auctions, exclusive brand launches and fund-raising activities. Browse our Online Gallery to have a look at some shots from our most recent events.